| Communicating with Congress: How Capitol Hill is Coping with the Surge in Citizen Advocacy |
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figure 18. influences on member decision-making
"If your Member/Senator has not already arrived at a firm decision on an issue, how much influence might the following advocacy strategies directed to the Washington office have on his/her decision?" 
Staff report that personal interactions between Members and their constituents - whether through in-person visits or personalized postal or e-mail messages - have far more impact on Members' decision-making processes than do identical form communications or visits from lobbyists. |